FlySmiLes Partners - Aitken Spence Hotels
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Aitken Spence Hotels
Aitken Spence Hotels offer the discerning traveller the chance to experience award-winning hospitality. Tailor made adventures and memorable experiences are yours to enjoy at Aitken Spence  hotels in Sri Lanka.
Soak in the tropical sun on the pristine sands of  beach resorts in Sri Lanka or rejuvenate with the ancient healing practice of Ayurveda and scintillate you senses at Heritance Ayurveda Maha Gedara. Explore the history and culture surrounding Heritance Kandalama as you indulge in the finest hospitality in the cultural triangle or escape to the cool climes of Heritance Tea Factory for a tea-centric experience.
FlySmiLes Members can now earn and redeem miles for stays at selected Aitken Spence hotels in Sri Lanka.
Earning miles
  • FlySmiLes members will be able to earn miles for their stays at selected Aitken Spence hotels in Sri Lanka.
  • In order to earn miles, members are required to quote the FlySmiLes Membership number at the time of the reservation and produce the FlySmiLes membership card upon check-in.
Redeeming miles
  • Members will be issued vouchers upon the redemption the miles. The value of the vouchers and the required miles to be redeemed are below.

Voucher Value (Rs.)

Miles required

1,000

2,000

5,000

10,000

10,000

20,000

  • To redeem miles for vouchers members are required to call the FlySmiLes Call centre on +94(0) 19733 3333.
For more details on Aitken Spence Hotels please visit : www.aitkenspencehotels.com

Terms & Conditions

  1. Applicable only at selected Aitken Spence hotels in Sri Lanka
  2. FlySmiLes members are requested to carry a valid membership card at all times - Copy of the face of the card will be collected by the respective hotel/Colombo office.
  3. Applicable for direct bookings or for bookings made on the rack rate through the Aitken Spence Hotels web site (www.aitkenspencehotels.com). Not applicable for bookings made through a 3rd party (travel agents, tour operators, on line booking engines such as booking.com, agoda, expedia etc)
  4. Direct bookings to be made at Aitken Spence hotels head office in Colombo or by calling + 94 773 066863 or +94 112 308 181 or e mail to trinisha@aitkenspence.lk
  5. Members are requested to produce the FlySmiLes membership card if they are making reservations at Aitken Spence hotels head office.
  6. Invoices can also be settled in combination of cash and redemption vouchers. However no miles will be accrued on such payments. In such instances miles shall only be earned for the nights settled fully in cash
  7. Aitken Spence Hotels child policies, cancellation policies & payment policies will be applicable.
  8. Applicable for Sri Lankans, resident visa holders and other nationals.
  9. FlySmiLes can be earned or redeemed only on overnight stays.
  10. Cannot be combined with any other offers.

    Earning Miles

    1. FlySmiLes Miles can be earned only on the member’s room.
    2. FlySmiLes Miles are awarded as follows;
      1. * 200 FlySmiLes Miles per night at Heritance Ahungalla, Heritance Kandalama, Heritance Tea Factory, Heritance Ayurveda Maha Gedara.
      2. * 100 FlySmiLes Miles per night at Earl's Regency, Turyaa Kalutara, Hotel Hilltop, Bandarawela hotel, Amethyst Resort
    3. FlySmiles Miles cannot be earned for bookings made on special offers (on line / direct), gift vouchers, discounted rates etc.

    Redeeming Miles

    1. Reservation is to be made with the Aitken Spence Hotels Colombo office prior to redeeming Miles.
    2. Bookings to be made under the member’s name & only vouchers issued under the name of the said member could be redeemed against the booking.
    3. 2000 FlySmiLes Miles to be kept as a balance in the account at the time of redemptions.
    4. Miles once redeemed shall not be credited back to the member account
    5. A Redemption voucher is valid for 3 months.
    6. Member can redeem vouchers in denominations of Rs. 1,000, Rs. 5,000 , Rs.10,000 . Once redeemd, vouchers are e mailed to the member with a copy to the hotel .
    7. Redemption vouchers cannot be used against bookings made on special offers (on line / direct), gift vouchers, discounted rates, on line bookings etc.
    8. Invoices can also be may be settled in combination of cash and vouchers. However no miles will be accrued on such payments.
    9. In the event a redemption voucher amount exceeds the payable amount, no cash balance will be refunded by the Hotel.
    10. Redemption vouchers are non-transferable.
    11. Miles will not be re-credited to member account once redeemed.
    12. Redemption vouchers can be used for group bookings made by the member (on the members name and member needs to be part of the group ) - Cannot be redeemed against company / corporate bookings.
    13. Redemption vouchers can be used against the total bill.
    14. Only vouchers issued under one members room could be redeemed against one room

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